The Metcalfe By Gray Collection Hotel Ottawa, Ottawa - Reviews, Room Options & Prices 2025

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About the Hotel

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

The Metcalfe By Gray Collection, a 4-star boutique hotel in Downtown Ottawa's elegant riverside core, features a glass-roofed atrium with bookshelves and a French bistro, representing the perfect balance between modern design and historical architecture.

Modern Room Amenities

The Metcalfe By Gray Collection's rooms feature Chrome cast streaming capabilities, fully equipped minibars with local products, and luxurious atrium rooms offering magnificent views. Murphy beds in select units maximize space utilization.

French Dining Experience

Le Cocotte Bistro serves refined French-inspired dishes with plant-based, gluten-free, and organic options, ideal for quick lunches or dinner gatherings. The restaurant hosts holiday meals, birthday celebrations, and corporate events.

Recreation and Wellness

The Metcalfe Hotel maintains a 24-hour fitness center, indoor pool with hot tub, and games room featuring mini basketball, ping-pong, and giant board games.

Central Ottawa Location

Situated 0.5 miles from Parliament Hill and 0.5 miles from Confederation Park, the hotel offers valet parking with indoor spaces and electric charging stations.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

42 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Atrium King Room

Max:

2 persons

22 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

51 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Ottawa700 ft

Airports

Macdonald Cartier (YOW) 9.3 mi

Gatineau (YND) 14.7 mi

Train

Ottawa Train Station 2.2 mi

Train400 ft

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

CAD 47 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Board games

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Location

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

Map view

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

City landmarks

Church

Notre-Dame Cathedral Basilica

4300 ft

Museums

National Gallery of Canada

4200 ft

Museums

Canadian Museum of History

1.3 mi

320 Sussex Dr

Royal Canadian Mint

5100 ft

111 Wellington St

Parliament Hill and Buildings

2300 ft

Museums

Canadian War Museum

1.3 mi

Parliament Hill

Peace Tower

2700 ft

335 Laurier Ave E

Laurier House National Historic Site

1.1 mi

Market

ByWard Market

3700 ft

Museums

Bytown Museum

2600 ft

Gallery

Ottawa Art Gallery

3400 ft

Parks

Westboro Village cafes

2300 ft

426 Sussex Drive

Peacekeeping Monument

3900 ft

Centre Block

2100 ft

Libraries

Library of Parliament

2300 ft

240 McLeod St

Canadian Museum of Nature

3300 ft

University

University of Ottawa

3200 ft

Public Building

Supreme Court of Canada

3600 ft

Nearby

Public Building

Parliament Hill

1600 ft

Elgin Street Confederation Square

National War Memorial

1800 ft

202-40 Elgin St

Confederation Square

1800 ft

30 Bank Street At the corder of Bank and Wellington streets

Bank of Canada Museum

900 ft

Parks

Confederation Park

1600 ft

Mall

Sparks Street Mall

1200 ft

120 Lisgar St at Elgin

Canadian Tribute to Human Rights

1100 ft

53 Elgin St

Tomb of the Unknown Soldier

1400 ft

Confederation Square

Valiants Memorial

1500 ft

1 Rideau St Beside the Chateau Laurier

Ottawa Locks

1700 ft

Public Building

Ottawa City Hall

1400 ft

Albert Street

Oscar Peterson Statue

900 ft

Restaurants

The Rox

100 ft

123 Metcalfe Street

Gabriel Pizza

400 ft

100 Metcalfe St

The Fuel Bar

200 ft

99 Metcalfe St #106

D'Afrique restaurant & bar

300 ft

164 Laurier Ave W Lower Level

The Scone Witch

700 ft

150 Elgin Street With Entrance on Gloucester

Shinka Bar

500 ft

150 Laurier Ave W

Grill 41 Restaurant

900 ft

100 Elgin St Lord Elgin Hotel

Tosca Ristorante

1000 ft

144 O'Connor St

Bridgehead Coffeehouse

900 ft

366 Bank St Gilmour St

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

8.4

Location

9.4

Service

9.8

Dining

7.2

Adam

United States of America, February 2025

5.2/10

My stay at The Metcalfe by Gray Collection was truly good! The hotel's charming aesthetics and cleanliness made for a great experience. The fantastic staff provided really good service, although there were some hiccups with check-in and the dining options. Overall, it was a wonderful getaway that I'll remember fondly. 😊

Rooms

9.0

The Classic King room I stayed in was immaculate and beautifully designed, though I noticed a few rooms may be compact. I appreciated the lack of wall-to-wall carpet, as it added to the freshness of the space.

Service

10.0

I was impressed by the excellent service throughout my stay. The staff was always friendly and eager to assist, especially when it came to local recommendations. They truly made my experience special.

Location

9.0

The location of the hotel is ideal for exploring Ottawa, with everything within walking distance. I enjoyed how close I was to Parliament Hill and other attractions. It was convenient to find places to eat nearby too.

Dining

7.0

While the breakfast options were a bit limited and pricey, the quality was decent. However, I chose to explore other dining options during my stay. I did enjoy the complimentary Nespresso bar, which added a nice touch.

Facilities

8.0

The facilities were solid, with room service and valet parking available. The lobby was stylish, featuring a six-story atrium that was quite impressive.

Elizabeth

United States of America, December 2024

6.6/10

My stay at The Metcalfe was a journey of ups and downs. I initially faced challenges with noise and cleanliness, but the dedicated staff quickly turned things around, ensuring my comfort and satisfaction. Ultimately, I enjoyed a wonderful sleep experience in a beautiful, spacious new room and was genuinely impressed by the hotel’s hospitality. 🏨✨

Rooms

8.0

The rooms are spacious and beautifully designed, offering a comfortable bed and a well-equipped bathroom. However, my first room had some cleanliness issues and noise from the elevator, which was unsettling for my sleep. After switching to a new room, my experience improved significantly.

Service

10.0

The staff were incredibly friendly and responsive, especially Kevin, who assisted me during my initial concerns. They made important efforts to ensure I was comfortable, from offering breakfast to promptly moving me to a quieter room the next day.

Location

9.0

The hotel is in a fantastic location, just a short walk from Parliament Hill and other attractions, making it perfect for exploring the city. It's also surrounded by various dining options, which is a huge plus.

Dining

6.0

While the dining options offered room service, I found the limited choices and the a la carte style to be a bit slow. It would be nice to see more variety and quicker service.

Facilities

7.0

The facilities were decent, although the laundry and room service options could use some enhancement. Additionally, the games room was underwhelming and didn't quite live up to expectations.

Jim

United States of America, November 2024

5.2/10

My stay at The Metcalfe was enjoyable overall. The beautiful lobby created a warm welcome, and I was impressed by the staff's friendliness, especially Shirley, who made great restaurant recommendations. The room was comfortable, but I found the bathroom did not meet my expectations for a spa-inspired experience. Additionally, the distance from the parking garage to the hotel was a bit inconvenient, but it didn't detract too much from an otherwise pleasant stay. 🌟

Rooms

8.0

I had a nice and clean room, but the bathroom didn't match the spa-inspired description I anticipated. The shower pressure was decent, and the room was comfortable overall.

Service

9.0

The staff was incredibly friendly and helpful throughout my stay. Shirley especially stood out for her kind nature and excellent recommendations.

Location

10.0

The location of the hotel is fantastic! It's just steps away from Parliament Hill and close to numerous restaurants and attractions in Ottawa.

Dining

8.0

While I did not have the opportunity to dine extensively, I heard good things about the restaurant on-site, and I enjoyed a delicious burger in the bar one night.

Facilities

9.0

The hotel offers a pool, shared with the Marriott, a gym, and a beautiful lobby with amenities like an infused water station. Internet was included, making it a convenient stay.

Arnold

United States of America, November 2024

5.0/10

I had a fantastic stay at The Metcalfe. The location was unbeatable, just steps away from Parliament and many great restaurants. The staff, especially Shirley, were incredibly friendly and provided excellent recommendations. My room was an Executive King Suite and was spotlessly clean and quiet. However, the parking situation was a bit tricky and I felt the price was on the higher side since it didn't include breakfast.

Rooms

9.0

I stayed in an Executive King Suite that was luxurious and had a separate living area. It was extraordinarily clean, and I loved the comfortable bed. However, I did miss having a view since my room overlooked the atrium.

Service

10.0

The staff were super nice and accommodating. Shirley was particularly helpful with local tips and made us feel very welcome throughout our stay.

Location

10.0

The hotel is perfectly located near major attractions. I could walk to all the spots I wanted to check out, including eateries on Elgin Street and attractions at Parliament.

Dining

8.0

While I didn't have breakfast at the hotel, I did check out Cocotte, the bar & restaurant, which was pretty nice though slightly pricey. The atmosphere was great for cocktails after a long day.

Facilities

9.0

The facilities were solid. I especially liked the indoor pool and the gym that was open 24 hours. The hotel's ambiance and lobby were also very inviting.

Anna

United States of America, October 2024

6.4/10

I had a mixed experience at The Metcalfe. The warm and welcoming staff really made my stay enjoyable, and I found the location to be excellent for exploring downtown Ottawa. However, I did face some noise issues during my stay, which impacted my sleep quality.

Rooms

8.0

My room was newly renovated and clean, but I did experience some noise disturbances from outside and the hallway.

Service

10.0

The staff was incredibly friendly and quick to assist, making me feel valued throughout my stay.

Location

9.0

The location is perfect for touring Ottawa, within walking distance of many attractions and eateries.

Dining

7.0

Breakfast could use some more variety, but it was decent enough after being paid for.